Your Privacy Is Our Responsibility
bangladeshi treats your personal information with the utmost importance. Read this policy to learn in detail how your information is collected, used, and kept secure.
This Privacy Policy ("Policy") applies to users of the bangladeshi platform. By creating an account or using the platform, you agree to the terms of this Policy. Our Terms and Conditions complement this Policy, and both documents should be read together.
Scope and Purpose of the Policy
bangladeshi ("we", "us") uses this Privacy Policy to explain what information we collect from users ("you", "your"), why we collect it, and how that information is used. This Policy applies to the bangladeshibet.cam website and all associated services.
This Policy is designed primarily with users in Bangladesh in mind. When you use any bangladeshi service, this Policy is considered a binding agreement between you and us. We reserve the right to amend this Policy as circumstances change, and any significant updates will be published on the platform.
Alongside reading this Policy, we encourage all users to follow the guidelines on our Responsible Gaming page.
What Information Is Collected
bangladeshi collects two types of information: information you provide directly, and information collected automatically.
2.1 Information You Provide
During account registration and management, we collect the following information:
- Full name and date of birth (for age verification — all services are for users aged 21 and above)
- Mobile number and email address
- Residential address
- National ID card or passport number (for identity verification)
- Financial transaction details: deposit and withdrawal information via bKash, Nagad, Rocket, and Upay
- Information provided during live chat or email contact
2.2 Automatically Collected Information
When you use bangladeshi, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Browsing activity on the website and page visit history
- Gaming history and betting patterns
- Login time and session duration
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases, limited information about you may be obtained through external identity verification services or fraud-prevention systems. This information is used solely to confirm account security and legitimacy.
Purpose of Using Information
bangladeshi uses your information for specific and legitimate purposes. These purposes are described in detail below:
3.1 Account Management and Service Delivery
Your information is used to create, manage, and secure your account; to process financial transactions; and to provide you with bonuses and promotional offers.
3.2 Identity Verification and Security
bangladeshi verifies the identity of each account to confirm that the user is 21 years of age or older. Your information is used to detect fraudulent activity, maintain account security, and prevent unauthorised access.
3.3 Customer Service Improvement
Our 24/7 live chat and email support team uses your information to resolve your issues, ensuring you receive fast and effective service in both Bengali and English.
3.4 Meeting Legal Obligations
Your information is retained to comply with applicable laws and regulations, to prevent financial crimes, and to maintain required records.
3.5 Product and Service Development
Your usage patterns are reviewed through aggregate analysis to improve the bangladeshi platform experience, add new features, and offer relevant promotions.
Information Retention and Security
bangladeshi uses SSL encryption and other modern security technologies to keep your personal and financial information secure. All information stored on our servers is kept in encrypted form, and only authorised staff may access it within defined limits.
Your financial information — particularly transaction details processed through bKash, Nagad, Rocket, and Upay — is stored with an additional layer of protection. No staff member or third party collects your mobile banking PIN or password, and this information is never stored.
4.1 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may need to be kept for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymised.
4.2 Response to Security Breaches
If a security breach occurs, bangladeshi takes prompt action and notifies affected users as quickly as possible. If you notice any suspicious activity on your account, contact our support team immediately.
Sharing Information with Third Parties
bangladeshi never sells, rents, or provides your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Limited and relevant information is shared with third parties that provide services for payment processing, identity verification, fraud detection, and technical infrastructure management. All such service providers are bound by strict confidentiality agreements.
5.2 Legal Requirements
Where required by a court order, government directive, or applicable law, bangladeshi is obliged to disclose information to authorities. Such disclosure is always carried out within the limits of the law.
5.3 Corporate Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the protections in this Policy will remain in force.
Cookies and Tracking Technologies
The bangladeshi website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
6.1 Types and Purposes of Cookies
- Essential cookies: Required to maintain login sessions and keep core features working. These cannot be disabled.
- Analytics cookies: Collect information to understand how the site is used, helping us improve the experience.
- Preference cookies: Used to remember your preferred settings, such as language selection.
- Security cookies: Help detect and prevent fraudulent activity.
6.2 Managing Cookies
Non-essential cookies can be disabled or deleted from your browser settings. However, disabling certain cookies may cause some site features to stop working correctly.
Your Rights
As a bangladeshi user, you have the following rights regarding your personal information:
7.1 Right to Access and Correct Information
You may contact us at any time to find out what information we hold about you and to request corrections to any inaccurate information. Certain information can be updated directly through your account settings.
7.2 Right to Delete Information
When closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
7.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. Account-related important messages (such as transaction confirmations) cannot be turned off as they are an essential part of the service.
7.4 Right to Lodge a Complaint
If you believe that your information privacy has been violated, please contact our support team first. We will consider your complaint seriously and take appropriate action.
Protection of Minors' Information
All bangladeshi services are strictly for users aged 21 and above. We do not intentionally collect any information from anyone under the age of 21. Age is verified at the time of account creation, and additional proof may be requested if there is any doubt.
If a minor has accidentally created an account, it will be closed upon detection and any collected information will be deleted. More details on this are available in our FAQ section.
Changes and Updates to the Policy
bangladeshi may amend or update this Privacy Policy as needed. If significant changes are made, we will publish them on the website and, where possible, notify you by registered email. Continued use of the platform after any change means you have accepted the updated Policy.
The "Last updated" date at the top of this Policy always indicates the most recent version. We recommend that you read this Policy regularly to stay informed of the latest information.
Contact Us
Privacy-Related Contact
If you have any questions or concerns about this Privacy Policy, or any requests relating to your information rights, please contact the bangladeshi support team.
Our team is available 24 hours a day, 7 days a week in both Bengali and English. Privacy-related requests are handled with the highest priority.
For more information about our approach to your information and security, you can read our About Us page, which covers bangladeshi's values and commitments in detail.